1. Privacy and Security Policy

The following information about our Privacy Policy reflects the commitment of GESVATEC SISTEMAS, SL (hereinafter GESVATEC) to maintain and ensure secure business relationships through the protection of personal data, ensuring the right to privacy of each of the users of our services. In this document we explain how we use the personal data of users of the web portal and mobile application.

Personal Information is defined as any information that can be used to identify an individual, including, but not limited to, first and last name, home or e-mail address, or any other contact information.


2. Processing and purpose of the data collected

Any personal data you provide when visiting any of our web portals or with the installation of our mobile application, will be treated in accordance with the rules of data protection and will only be collected, processed and used for lawful, legitimate and informed purposes. Therefore, we detail all the purposes for which personal data is used by GESVATEC as data controller:

Manage the registration forms in order to become registered users and access the services, as well as to contact them and answer their questions and receive commercial information about new products and company news.

Another purpose for which data is collected is to respond to queries by sending contact forms or customer service chat. The data obtained through this way is to respond to the users themselves and send them commercial information, as well as to include them in the distribution list.

GESVATEC will inform all users of the non-mandatory nature of the collection of certain personal data, except in fields where otherwise indicated. However, failure to complete such data may prevent GESVATEC provide all those services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these services.

It is the user's obligation to provide truthful data and keep them updated, so GESVATEC reserves the right to exclude from the services and proceed to the cancellation of the service to any user who has provided false information, without prejudice to other actions stipulated by law.

In order to achieve these purposes, the Mobile Application requires the authorization of certain permissions during its installation. Below, we proceed to inform and detail the permissions necessary for the operation of our application, as well as the subsidiary purposes for which we will treat the data provided:

Location

Camera

Photos / multimedia / files

Storage

Wireless connection information

Receipt of notifications

Consequently, the union of these permissions, plus the information provided by the user, will allow us:

Use all information for commercial purposes for the personalization of services and statistical processing for research and marketing of services and products GESVATEC as well as profiling and statistical reports related to user activity while browsing the website and / or application or participation in commercial, advertising or promotional activities.

Verify the non-existence of fraudulent actions or actions contrary to the conditions of use of the website and the application, as well as the Privacy and Cookies Policies.

Identify and verify that the user meets the necessary requirements to be able to use the website and/or the application and perform their actions in a lawful manner.

Justifiably remove any user who breaches the terms of use of the website and/or the application.

3. Legitimacy for the processing of your data

The legal basis for the processing of your data is the response to the queries raised or to carry out the user registration through the website or the Mobile Platform.

4. Data retention period

The data will be kept for the time necessary to respond to queries or for the integral management of the registry until each data subject expresses his/her wish to cease the processing of his/her data or to comply with the legal deadline for the fulfillment of certain tax obligations.

5. Communication of your personal data to third parties

By the mere fact of making an inquiry through our forms your personal data will NOT be disclosed or communicated to any third party.

On the other hand, for the correct management of GESVATEC's purpose, the Client's data will be shared with the Professionals so that they can proceed to quote the requested services. Outside this case, the data will not be communicated to any third party. In the event that it were necessary to communicate your information to any other third party, your consent would be requested.

6. Security of your personal data

GESVATEC has a special concern to ensure the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security measures, technical and organizational, to prevent any loss or unauthorized use by third parties, for example our web portals use Https data encryption protocols.

7. Use of cookies

By the mere fact of visiting this web portal or using the services of GESVATEC, no personal data that identifies a User is automatically registered. However, we inform you that while browsing the Website "cookies" are used, small data files that are generated in the user's computer and that allow us to obtain the following analytical information:

a) The date and time of access to the Web, allowing us to know the busiest hours, and to make the necessary adjustments to avoid saturation problems during our peak hours.

b) The number of daily visitors to each section, allowing to know the most successful areas and to increase and improve their content, in order to obtain a more satisfactory result for users and to improve the design of the contents.

c) The date and time of the last time the user visited the Web Site for analytical and statistical studies on the use of the web.

d) Security elements involved in controlling access to restricted areas.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages on our site are visited and by how many people. GESVATEC cookies do not collect personal information, and we do not combine the general information collected through cookies with other personal information to learn who you are or what your email address is.

Most browsers have an option to disable the cookie function, which prevents your browser from accepting new cookies, as well as allowing you to decide whether you wish to accept each new cookie in a variety of ways. Any user must read and accept our Cookie Policy before browsing this website.

8. User rights

All users may exercise any of the rights granted by the data protection regulations, such as the right of access, limitation of treatment, suppression, portability, etc. by writing to GESVATEC or sending an e-mail to soporte@gesvatec.com.

9. Revocation of consent

Any user may object to the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, send an e-mail to soporte@gesvatec.com. When you receive advertising by e-mail, you can also object from that e-mail, by clicking on the link included in it and following the instructions provided.

10. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal requirements, as well as due to improvements and changes included in the way we offer and provide our services and utilities of the application. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and know the latest changes that may have been incorporated. In the event that such changes are related to the consent provided by the user, in which case you will be sent a separate and independent notification to collect it again.

If you have any questions or concerns about our Privacy Policy or would like to exercise any right or action regarding your personal data, please contact us at the following e-mail address soporte@gesvatec.com.